COVID-19 information for our workforce

AGT are closely monitoring the official Government sources and the World Health Organisation for the most up to date information and advice.

Update: 25th March, 2020


Apprenticeship Support Australia are closely monitoring the official Government sources and the World Health Organisation for the most up to date information and advice.
 
As we face the constantly changing circumstances related to COVID-19, we'd like to update you on protocols for our workforce.
 
Apprenticeship Support Australia Mandatory Notification Protocol for On-hire Workforce, has been updated on 25th March 2020 based on the Australian Department of Health Guidelines.

Anyone diagnosed with COVID-19, or contacted by a Health Department/Public Health Unit and asked to self-isolate:
  • Must comply with medical & Health Department advice
  • Must advise their Manager/Supervisor IMMEDIATELY

Anyone who believes they have been in close contact (being face to face for at least 15-mins, or been in the same closed space for at least 2-hrs) with a confirmed COVID-19 positive person:
  • Must advise their Manager/Supervisor IMMEDIATELY
  • Must seek medical attention for consideration of testing for COVID-19
  • Must not attend work until cleared by a medical practitioner
If an employee suspects that they may be infected and are waiting on test results but cannot be isolated at home, they will need to contact the public health unit who will assess and advise on the next steps.

Anyone who is unwell and has *flu-like symptoms, whether having travelled internationally or not:
  • Must contact your Manager/Supervisor IMMEDIATELY
  • Must seek medical attention for consideration of testing for COVID-19
  • Provide a medical note for return to work
*flu-like symptoms: People with coronavirus may experience:
  • Fever,
  • Flu like symptoms such as coughing, sore throat and fatigue,
  • Shortness of breath.
Reference: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/what-you-need-to-know-about-coronavirus-covid-19#symptoms
 
Anyone entering or returning to Australia after midnight Sunday 15th March:
  • Must observe the mandatory self-quarantine requirement in your home for 14-days from arrival in Australia, other than for seeking individual medical care
  • Must contact their Manager/Supervisor IMMEDIATELY
  • If you have or develop symptoms (even if mild) seek medical attention as soon as possible
  • Call the Coronavirus Health Information Line : 1800 020 080 for advice
  • Attend their emergency department but phone the Emergency Department before
 
Staff who remain in the “high risk” countries and are unable to return
  • Must contact your Manager/Supervisor IMMEDIATELY
  • Must observe the mandatory self-quarantine requirement in your home for 14-days from arrival in Australia, other than for seeking individual medical care.
 
Staff who have recently returned from interstate and meet current State Border closure restrictions:
  • Must contact your Manager/Supervisor IMMEDIATELY
  • Must observe the mandatory self-quarantine requirement in your home for 14-days from arrival in Australia, other than for seeking individual medical care.
 
COVID-19 Border closures requiring mandatory self-isolation, have taken effect in several Australian states. However, Emergency and health workers, and essential workers are exempt. Refer to the relevant state website for a description of ‘essential workers’:
  • SOUTH AUSTRALIA: Anyone who has returned from interstate after 25/3/20 will have to isolate for 14 days (essential workers exempt)
  • WESTERN AUSTRALIA: Anyone who has returned from interstate after 25/3/20 will have to isolate for 14 days (essential workers exempt)
  • *QUEENSLAND: Anyone travelling to Queensland, not usually resident in Queensland, for any other reason will have to self-isolate for 14 days sick or not (emergency workers and travelling to work is exempt).
  • *NORTHERN TERRITORY: Anyone who has returned from interstate after 24/3/20 will have to isolate for 14 days (essential workers exempt)

*Indigenous Communities: Government and Community Directions are in place to restrict the movement of people in and out of remote areas. Healthcare staff are required to meet the requirements of the specific local community risk assessment process and permit systems.

Facility-based restrictions:
  • Certain health services/clients/host employers are implementing restrictions on staff based on the above criteria.
  • It is therefore essential that you contact us if you believe your circumstances are within the criteria above.
 
Planned international travel:
There are revised travel restrictions that are available via the Department of Home Affairs website.

Australian citizens and Australian permanent residents are restricted from travelling overseas from 25 March 2020. Some exemptions apply.

If you are currently travelling or planning to travel, you should check the warnings and alerts prior to departure as you might be subject to restrictions on return.
  • Must advise their Manager/Supervisor of their intended travel and dates
 
Worker Screening:
New candidates will be asked to complete a survey prior to attending an interview, or a new assignment to confirm:
  • any recent international or interstate travel and two-week self-isolation details,
  • not experiencing flu-like symptoms

Notification to Host Employers of On-hire Worker with Confirmed Case of COVID19
If an on hire staff member is confirmed as positive for COVID-19, the staff member must inform Apprenticeship Support Australia as per compliance with this protocol.

Once informed, Apprenticeship Support Australia will, under the direction of the Public Health Unit seek to facilitate notification to host employers/clients, as per their requirements.

Apprenticeship Support Australia will seek the authority from the worker to release this information to at risk host workplaces / clients, as determined by risk assessment of diagnosis and work placement timelines, and as per the direction of the Public Health Unit or Health Department.

Whilst worker consent is also sought, Apprenticeship Support Australia notes there is also an exception under the Privacy Act around disclosure without consent if we reasonably believe the use or disclosure is necessary to lessen or prevent a serious threat to the life, health or safety of any individual, or to public health or safety.

Keeping up to date:
Australia’s current situation is changing rapidly. You can keep up to date with these changes via the following:

 
Apprenticeship Support Australia has an obligation to staff, clients, patients & participants to ensure the safety of all concerned and will continue to monitor and update guidelines and processes based on the health departments recommendations.

As your employer, we request that we are kept informed of any change in your status and your progress as per this notification protocol.

If you believe, your circumstances are within the criteria above or if you wish to speak to someone regarding your personal circumstances, please contact your Manager/ Supervisor IMMEDIATELY.
 
 

Helpful Links and Resources


Freqently Asked Questions

COVID-19  – Know the signs
https://www.health.gov.au/sites/default/files/documents/2020/03/coronavirus-covid-19-know-the-signs-coronavirus-covid-19-know-the-signs-poster_0.pdf
 
COVID-19 – Frequently asked questions
https://www.health.gov.au/resources/publications/coronavirus-covid-19-frequently-asked-questions
 
Coronavirus (COVIS-19) isolation guidelines
https://www.health.gov.au/sites/default/files/documents/2020/03/coronavirus-covid-19-isolation-guidance_2.pdf
 
Coronavirus (COVID-19) information about home isolation when unwell (suspected or confirmed cases)
https://www.health.gov.au/resources/publications/coronavirus-covid-19-information-about-home-isolation-when-unwell-suspected-or-confirmed-cases
 
Coronavirus (COVID-19) information about returning to your community
https://www.health.gov.au/resources/publications/coronavirus-covid-19-information-about-returning-to-your-community
 
Information for close contacts of a confirmed case  https://www.health.gov.au/resources/publications/coronavirus-covid-19-information-for-close-contacts-of-a-confirmed-case
 
Social Distancing Guidelines
https://www.health.gov.au/resources/publications/coronavirus-covid-19-information-on-social-distancing
 
Coronavirus (COVID-19) information for international travellers
https://www.health.gov.au/resources/publications/coronavirus-covid-19-information-for-international-travellers
https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/coronavirus-covid-19-advice-for-travellers
 
Coronavirus (COVID-19) information for health care and residential care workers:
https://www.health.gov.au/resources/publications/coronavirus-covid-19-information-for-health-care-and-residential-care-workers
 
Interim advice on non-impatient care of persons with suspected or confirmed Coronavirus Disease 2019 (COVID-19) including use of Personal Protective Equipment (PPE)
https://www.health.gov.au/resources/publications/interim-advice-on-non-inpatient-care-of-persons-with-suspected-or-confirmed-coronavirus-disease-2019-covid-19-including-use-of-personal-protective-equipment-ppe
 
Interim recommendations for the use of Personal Protective Equipment (PPE) during hospital care of people with coronavirus diseases 2019:
https://www.health.gov.au/resources/publications/interim-recommendations-for-the-use-of-personal-protective-equipment-ppe-during-hospital-care-of-people-with-coronavirus-disease-2019-covid-19
 
Coronavirus (COVID-19) information on the use of surgical masks
https://www.health.gov.au/resources/publications/coronavirus-covid-19-information-on-the-use-of-surgical-masks
 
Coronavirus (COVID-19) guidelines for outbreaks in residential care facilities:
https://www.health.gov.au/resources/publications/coronavirus-covid-19-guidelines-for-outbreaks-in-residential-care-facilities
 
Information on work attendance and testing for health and residential aged care workers:
https://www.health.gov.au/resources/publications/coronavirus-covid-19-information-on-work-attendance-and-testing-for-health-and-residential-aged-care-workers
 
 
 

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